Jane Heritage
Director, Consulting

Jane Heritage works with linking the motivation and behaviour of an organisation’s staff with its purpose and business strategy. She has an MSc in Organisation Consulting from Ashridge and initially qualified and practiced as a Chartered Accountant with PriceWaterhouseCoopers.  She specialises in helping leaders to create strategies for transformation and change and to engage people in realising them.

Much of Jane’s work is with senior executives and teams.  Her facilitation style is direct, challenging and lightened with humour. She has a strong commercial focus, informed by her earlier career as a Chartered Accountant and her current second career as a small business owner, and  she keeps business objectives in sight, however complex and difficult the situation.

Jane is passionate about the importance of organisations getting lasting value and useful action from their feedback programmes. As Client Insight’s Consulting Director she works with our clients to understand their strategic and tactical needs and designs their feedback programmes to yield practical sustainable outcomes.

Before joining Client Insight Jane worked at PricewaterhouseCoopers and Barclays Bank as an organisation development consultant. After gaining her Masters in Organisation Consulting she established her own consultancy, where she worked with clients including Atos Consulting, Simmons & Simmons, Danone and Nokia.